Terms of use

Who offers this service

OrderFlow is offered by VertiTech Innovations, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, United States ("we", "us").

What the tools are for

The tools on this site help you document a custom order and a customer's decision on a proof. They lay out the information you enter as a form you can print or save as a PDF.

Your responsibilities

You decide what the form says, what you agree with your customer and which conditions apply to your work. Check every form before you give it to a customer.

What the tools are not

• They are not legal advice.
• They do not create or certify an agreement between you and your customer.
• A signature line on a printed form is space for a handwritten signature; it is not an electronic signature.
• They are not quotes, invoices or a way to take payment.

Business accounts

• You are responsible for the customers you add and for what you write about them, including having a reason to keep their contact details.
• A tracking link works for anyone who has it. Share it only with your customer, and replace it or turn it off if it reaches someone else. Private notes and internal history never appear on it.
• What you post as an update or a reply is shown to your customer as you wrote it. Updates cannot be edited, only hidden; replies cannot be edited.
• We email your customer short notices about their order on your behalf, from "Your business via OrderFlow", with replies going to your contact email. Use the setting on each stage to choose which stages send one.
• Post only photos you are allowed to share with your customer, and avoid photos of people or of information that does not belong on the order. Up to 5 images at a time, 10 MB each, and 2 GB per business during the beta.
• An approval on OrderFlow records which version of a proof your customer approved or asked to change, when, and from which confirmed email address. It is a record to help you and your customer agree on the work, not an electronic signature or a contract, and it does not prove who was at the keyboard. Moving a stage on without approval is your decision and is kept in your history.
• The service shows the stages you set. It does not certify that work was done, and a stage on a tracking page is not a promise of delivery.
• You can download your data and delete your business or account from Settings at any time.

Your data

In the free tools, what you type and the images you add stay in your browser, as described in the privacy policy. In an account, your data is kept to run the service until you delete it. Keep your own copies of anything you need.

Contact

VertiTech Innovations, LLC
131 Continental Dr, Suite 305, Newark, DE 19713, United States

Email: [email protected]